Thank you for choosing to be part of our community at Falkel LLC ("Company,"
"we," "us," or "our"). We are committed to protecting your personal information
and your right to privacy. If you have any questions or concerns about this
privacy notice or our practices with regard to your personal information, please
contact us at help@falkel.com
The purpose of this privacy notice is to explain to you in the clearest way
possible what information we collect, how we use it, and what rights you have in
relation to it.
Please read this privacy notice carefully, as it will help you understand
what we do with the information that we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT
FROM YOU?
1.WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when
you express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Website or otherwise when
you contact us.
The personal information that we collect depends on the context of your
interactions with us and the Website, the choices you make and the products
and features you use. The personal information we collect may include the
following:
Personal Information Provided by You. We collect names; phone
numbers; email addresses; contact preferences; and other similar information.
All personal information that you provide to us must be true, complete and
accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address
and/or browser and device characteristics — is collected automatically when
you visit our Website.
We automatically collect certain information when you visit, use or navigate
the Website. This information does not reveal your specific identity (like your
name or contact information) but may include device and usage information,
such as your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location,
information about how and when you use our Website and other technical
information. This information is primarily needed to maintain the security and
operation of our Website, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar
technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic,
usage and performance information our servers automatically collect
when you access or use our Website and which we record in log files.
Depending on how you interact with us, this log data may include your IP
address, device information, browser type and settings and information
about your activity in the Website (such as the date/time stamps
associated with your usage, pages and files viewed, searches and other
actions you take such as which features you use), device event
information (such as system activity, error reports (sometimes called
'crash dumps') and hardware settings).
- Device Data. We collect device data such as information about your
computer, phone, tablet or other device you use to access the Website.
Depending on the device used, this device data may include information
such as your IP address (or proxy server), device and application
identification numbers, location, browser type, hardware model Internet
service provider and/or mobile carrier, operating system and system
configuration information.
- Location Data. We collect location data such as information about your
device's location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you
use to access the Website. For example, we may use GPS and other
technologies to collect geolocation data that tells us your current location
(based on your IP address). You can opt out of allowing us to collect this
information either by refusing access to the information or by disabling
your Location setting on your device. Note however, if you choose to opt
out, you may not be able to use certain aspects of the Services.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate
business interests, the fulfillment of our contract with you, compliance with our
legal obligations, and/or your consent.
We use personal information collected via our Website for a variety of business
purposes described below. We process your personal information for these
purposes in reliance on our legitimate business interests, in order to enter into
or perform a contract with you, with your consent, and/or for compliance with
our legal obligations. We indicate the specific processing grounds we rely on
next to each purpose listed below.
We use the information we collect or receive:
- Request feedback. We may use your information to request feedback
and to contact you about your use of our Website.
- To send administrative information to you. We may use your
personal information to send you product, service and new feature
information and/or information about changes to our terms, conditions,
and policies.
- To protect our Services. We may use your information as part of our
efforts to keep our Website safe and secure (for example, for fraud
monitoring and prevention).
- To enforce our terms, conditions and policies for business
purposes, to comply with legal and regulatory requirements or in
connection with our contract.
- To respond to legal requests and prevent harm. If we receive a
subpoena or other legal request, we may need to inspect the data we hold
to determine how to respond.
- Fulfill and manage your orders. We may use your information to fulfill
and manage your orders, payments, returns, and exchanges made
through the Website.
- Administer prize draws and competitions. We may use your
information to administer prize draws and competitions when you elect to
participate in our competitions.
- To send you marketing and promotional communications. We
and/or our third-party marketing partners may use the personal
information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. For example, when
expressing an interest in obtaining information about us or our Website,
subscribing to marketing or otherwise contacting us, we will collect
personal information from you. You can opt-out of our marketing emails at
any time (see the "WHAT ARE YOUR PRIVACY RIGHTS?" below).
- Deliver targeted advertising to you. We may use your information to
develop and display personalized content and advertising (and work with
third parties who do so) tailored to your interests and/or location and to
measure its effectiveness.
- For other business purposes. We may use your information for other
business purposes, such as data analysis, identifying usage trends,
determining the effectiveness of our promotional campaigns and to
evaluate and improve our Website, products, marketing and your
experience. We may use and store this information in aggregated and
anonymized form so that it is not associated with individual end users and
does not include personal information. We will not use identifiable
personal information without your consent.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to
provide you with services, to protect your rights, or to fulfill business
obligations.
We may process or share your data that we hold based on the following legal
basis:
- Consent: We may process your data if you have given us specific consent
to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably
necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract
with you, we may process your personal information to fulfill the terms of
our contract.
- Legal Obligations: We may disclose your information where we are
legally required to do so in order to comply with applicable law,
governmental requests, a judicial proceeding, court order, or legal
process, such as in response to a court order or a subpoena (including in
response to public authorities to meet national security or law
enforcement requirements).
- Vital Interests: We may disclose your information where we believe it is
necessary to investigate, prevent, or take action regarding potential
violations of our policies, suspected fraud, situations involving potential
threats to the safety of any person and illegal activities, or as evidence in
litigation in which we are involved.
More specifically, we may need to process your data or share your personal
information in the following situations:
- Business Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of company
assets, financing, or acquisition of all or a portion of our business to
another company.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and
store your information.
We may use cookies and similar tracking technologies to access or store
information, such as:
- Google Analytics
- Google AdWords
- Facebook Pixel
- Hotjar
- Web-Push Notifications
- E-mail marketing programs
- Tik-tok Ads
- Linkedin Ads
- Shopify apps
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the
purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is
required or permitted by law (such as tax, accounting or other legal
requirements). No purpose in this notice will require us keeping your personal
information for longer than 2 years.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is not
possible (for example, because your personal information has been stored in
backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organizational and technical security measures.
We have implemented appropriate technical and organizational security
measures designed to protect the security of any personal information we
process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will
not be able to defeat our security, and improperly collect, access, steal, or
modify your information. Although we will do our best to protect your personal
information, transmission of personal information to and from our Website is at
your own risk. You should only access the Website within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under
18 years of age.
We do not knowingly solicit data from or market to children under 18 years of
age. By using the Website, you represent that you are at least 18 or that you are
the parent or guardian of such a minor and consent to such minor dependent’s
use of the Website. If we learn that personal information from users less than 18
years of age has been collected, we will deactivate the account and take
reasonable measures to promptly delete such data from our records. If you
become aware of any data we may have collected from children under age 18,
please contact us at help@falkel.com
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA) and
United Kingdom (UK), you have rights that allow you greater access to and
control over your personal information. You may review, change, or terminate
your account at any time.
In some regions (like the EEA and UK), you have certain rights under applicable
data protection laws. These may include the right (i) to request access and
obtain a copy of your personal information, (ii) to request rectification or
erasure; (iii) to restrict the processing of your personal information; and (iv) if
applicable, to data portability. In certain circumstances, you may also have the
right to object to the processing of your personal information. To make such a
request, please use the contact details provided below. We will consider and act
upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have
the right to withdraw your consent at any time. Please note however that this
will not affect the lawfulness of the processing before its withdrawal, nor will it
affect the processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
If you are a resident in the EEA or UK and you believe we are unlawfully
processing your personal information, you also have the right to complain to
your local data protection supervisory authority. You can find their contact
details here: https://ec.europa.eu./justice/data-protection/bodies/authorities/index_en.html.
If you are a resident in Switzerland, the contact details for the data protection
authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not Track ("DNT") feature or setting you can activate to signal your
privacy preference not to have data about your online browsing activities
monitored and collected. At this stage no uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we do
not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard
for online tracking is adopted that we must follow in the future, we will inform
you about that practice in a revised version of this privacy notice.
10.DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights
regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law,
permits our users who are California residents to request and obtain from us,
once a year and free of charge, information about categories of personal
information (if any) we disclosed to third parties for direct marketing purposes
and the names and addresses of all third parties with which we shared personal
information in the immediately preceding calendar year. If you are a California
resident and would like to make such a request, please submit your request in
writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered
account with the Website, you have the right to request removal of unwanted
data that you publicly post on the Website. To request removal of such data,
please contact us using the contact information provided below, and include the
email address associated with your account and a statement that you reside in
California. We will make sure the data is not publicly displayed on the Website,
but please be aware that the data may not be completely or comprehensively
removed from all our systems (e.g. backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary
or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the
State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights
and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past
twelve (12) months:
|
Category |
Examples |
Collected |
|
A. Identifiers
|
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name |
YES |
|
B. Personal information categories listed in the California Customer Records statute |
Name, contact information |
YES |
|
C. Protected classification Characteristics under California or federal law |
Gender and date of birth |
NO |
|
D. Commercial information |
Transaction information, purchase history, financial details and payment information |
YES |
|
E. Biometric information |
Fingerprints and voice prints |
NO |
|
F. Internet or other similar network activity |
Browsing history, search history, online behavior, interest data, and interactions with network activity our and other apps, applications, systems and advertisements |
YES |
|
G. Geolocation Data |
Device Location |
YES |
|
H. Audio, electronic, visual, Images and audio, video or call recordings thermal, olfactory, or similar information |
Images and audio, video or call recordings created in connection with our business activities |
NO |
|
I. Professional or employment-related information |
Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us |
NO |
|
J. Education information |
Student records and directory information |
NO |
|
K. Inferences drawn from other personal information
|
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics |
YES |
We may also collect other personal information outside of these categories
instances where you interact with us in-person, online, or by phone or mail in
the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in
this privacy notice.
You may contact us at help@falkel.com
If you are using an authorized agent to exercise your right to opt-out we may
deny a request if the authorized agent does not submit proof that they have
been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant
to a written contract between us and each service provider. Each service
provider is a for-profit entity that processes the information on our behalf.
We may use your personal information for our own business purposes, such as
for undertaking internal research for technological development and
demonstration. This is not considered to be "selling" of your personal data.
Falkel LLC has not disclosed or sold any personal information to third parties for
a business or commercial purpose in the preceding 12 months. Falkel LLC will
not sell personal information in the future belonging to app visitors, users and
other consumers.
Your rights with respect to your personal data
Right to request deletion of the data - Request to delete
You can ask for the deletion of your personal information. If you ask us to delete
your personal information, we will respect your request and delete your personal
information, subject to certain exceptions provided by law, such as (but not
limited to) the exercise by another consumer of his or her right to free speech,
our compliance requirements resulting from a legal obligation or any processing
that may be required to protect against illegal activities.
Right to be informed - Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed for a
business purpose;
- the categories of third parties to whom the personal information was sold
or disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling personal
information.
In accordance with applicable law, we are not obligated to provide or delete
consumer information that is de-identified in response to a consumer request or
to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Verification process
Upon receiving your request, we will need to verify your identity to determine
you are the same person about whom we have the information in our system.
These verification efforts require us to ask you to provide information so that we
can match it with information you have previously provided us. For instance,
depending on the type of request you submit, we may ask you to provide
certain information so that we can match the information you provide with the
information we already have on file, or we may contact you through a
communication method (e.g. phone or email) that you have previously provided
to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your
identity or authority to make the request. To the extent possible, we will avoid
requesting additional information from you for the purposes of verification. If,
however, we cannot verify your identity from the information already
maintained by us, we may request that you provide additional information for
the purposes of verifying your identity, and for security or fraud-prevention
purposes. We will delete such additionally provided information as soon as we
finish verifying you.
Other privacy rights
- you may object to the processing of your personal data
- you may request correction of your personal data if it is incorrect or no
longer relevant, or ask to restrict the processing of the data
- you can designate an authorized agent to make a request under the CCPA
on your behalf. We may deny a request from an authorized agent that
does not submit proof that they have been validly authorized to act on
your behalf in accordance with the CCPA.
- you may request to opt-out from future selling of your personal
information to third parties. Upon receiving a request to opt-out, we will
act upon the request as soon as feasibly possible, but no later than 15
days from the date of the request submission.
To exercise these rights, you can contact us at help@falkel.com If you have a complaint about how we handle your data, we would like to hear from you.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with
relevant laws.
We may update this privacy notice from time to time. The updated version will
be indicated by an updated "Revised" date and the updated version will be
effective as soon as it is accessible. If we make material changes to this privacy
notice, we may notify you either by prominently posting a notice of such
changes or by directly sending you a notification. We encourage you to review
this privacy notice frequently to be informed of how we are protecting your
information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
help@falkel.com
Cookies Policy
At https://falkel.com/ (the "Website"), we use cookies to make your overall
experience on our Website better. Specifically, we use cookies to:
- Store information for the time you are on the Website (called "Session
Cookies")
- Store information to recognize your browser or device each time you visit
(called "Persistent Cookies")
- Store your login and password information, if you choose to
- Store your user settings, like audio and display settings
- Analyze your behavior on our Website, so we can continue to improve
- Allow others to advertise on our Website or track information about you to
improve advertising to you
By using our Website or any of our services, you consent to our use of cookies. This Cookies Policy will explain what cookies are, how we use them, and what your rights are in relation to our use of cookies. We'll also discuss our third-party cookies and what they mean for you.
What are cookies?
Cookies are small files that are placed on your device to store information.
Specifically, cookies are small strings of text used to store information that may
concern you, your behavior on the web, your preferences, or your device. Cookies are mainly used to adapt the operation of the Website to your expectations, offering a more personalized browsing experience and memorizing the choices you made previously.
There are various types of cookies. Cookies do not record or store any personal data from your device.
How we use cookies
Technical cookies, which can also sometimes be called HTML cookies, are used for navigation and to facilitate your access to and use of the site. They are necessary for the transmission of communications on the network or to supply services requested by you. The use of technical cookies allows the safe and efficient use of the Website.
We may use cookies and similar tracking technologies to access or store
information, such as:
- Google Analytics
- Google AdWords
- Facebook Pixel
- Hotjar
- Web-Push Notifications
- E-mail marketing programs
- Tik-tok Ads
- Linkedin Ads
- Shopify apps
You can manage or request the general deactivation or cancelation of cookies
through your browser. If you do this though, please be advised this action might
slow down or prevent access to some parts of the Website.
We also use cookies that are retransmitted by an analytics or statistics provider to collect aggregated information on the number of users and how they visit the
Website. These are also considered technical cookies when they operate as
described.
Analytics may collect information through log data, such as:
- internet protocol (IP) address;
- type of browser and device;
- operating system;
- name of the Internet Service Provider (ISP);
- country information
- date and time of visit;
- web page of origin (referral) and exit;
- possibly the number of clicks.
We don't use this information to identify you, but rather to understand usage trends
on our Website.
We use session cookies to keep track of how you browse on your visits to the
Website. Temporary session cookies are deleted automatically at the end of the
browsing session - these are mostly used to keep track of what you do from page to page, such as with online shopping, keeping track of what is in your cart.
Persistent cookies,on the other hand, remain active longer than just one particular session. These help us recognize you.We also use them to store your login and password info, if you choose, and to store your user settings.
Third-party cookies: We also utilize third-party cookies, which are cookies sent by a third-party to your computer. Persistent cookies are often third-party cookies. The
majority of third-party cookies consist of tracking cookies used to identify online
behavior, understand interests and then customize advertising for you.
We use remarketing cookies, which place files on your browser or device to allow us to display advertisements to you on other websites.
When these types of cookies are used, we will ask for your explicit consent.
Consent
When you arrive to our Website, we will request your consent for cookies through a clearly visible cookie banner/ notice at the user’s first visit.
What can you do about cookies?
If you want, you can prevent the use of cookies, but then you may not be able to use our Website as we intend. To proceed without changing the options related to cookies, simply continue to use our Website.
You can also manage cookies through the settings of your browser on your device.
However, deleting cookies from your browser may remove the preferences you have set for the Website, as well as preferences you've set for other websites.
For further information and support, you can also visit the specific help page of the web browser you are using:
- Internet Explorer: http://windows.microsoft.com/en-us/windows-vista/block-or- allow-cookies
- Firefox:
https://support.mozilla.org/en-us/kb/enable-and-disable-cookies- website-preferences
- Safari: http://www.apple.com/legal/privacy/
- Chrome: https://support.google.com/accounts/answer/61416?hl=en
- Opera: http://www.opera.com/help/tutorials/security/cookies/
How to contact us
For any questions on our cookies policy, you can reach us at the following email:
help@falkel.com